Incidents

INC-2045 — Notification delivery backlog

Push notification queue depth exceeded 40k messages.

lowresolvednotification-service48m

Timeline

Every state change, automatically captured

  1. 18:02Alert triggered

    Queue depth above threshold.

  2. 18:20Workers scaled

    Batch workers scaled 2 → 6.

  3. 18:50Resolved

    Queue drained to normal depth.

AI analysis

Correlated from metrics, logs and deployments

A marketing campaign produced a 5x send spike. Autoscaling thresholds were too conservative for burst traffic.

Metrics

p95 latency around the incident window

Related logs

0 matching entries

No error or warning logs correlated to this incident.

Incident notes

Shared with everyone on the response

No notes yet.

Incident IDINC-2045
Servicenotification-service
AssigneeDana Whitfield
Createdyesterday
Duration48m

Related deployments

deploy-1838Successful

v1.19.7 · 0ea41f9 · yesterday

Resolution summary

Scaled batch workers and lowered the autoscaling trigger from 20k to 8k queued messages.